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Frequently asked questions

When will my order ship?+

Most in-stock orders are prepared within 1–2 business days. Tracking information is sent by email after shipment.

Which payment methods do you accept?+

The completed checkout will support major cards through Stripe, PayPal, Apple Pay and Google Pay where available.

Can I return an item?+

Eligible unused items may be returned within the return period stated in our Shipping & Returns policy.

How can I track my order?+

Use the tracking link in your shipping confirmation email or contact our support team for help.